Tuesday, September 2, 2014

Tata Business Support Services hiring for Technical support in Hyderabad

Eligibility : BSc(CS, Electronics), Diploma, BE/B.Tech
Location : Hyderabad
Job Category : Tech Support
Last Date : 03 Sep 2014
Job Type : Full Time
Hiring Process : Face to Face Interview

Tata Business Support Services - Job Details

Qualification:
  • B.E, B.Tech /Diploma - ( Any Specialization)/ B.Sc- (Electronics,Computers,Pure Science) candidates from 2013/ 2014 batches
Location: Hyderabad
Job Description :
  • Handling incoming calls
  • Improve quality of service and increase client delight.
  • Achieve service level and productivity targets for the Process
Desired Profile :
  • Good communication, customer service skills, adept at operating computers
  • Should have technical knowledge such as Hardware/ Networking/ Diploma in Electronics/ Computer Science etc
  • Should be able to communicate Very fluently in English ,Hindi and any one vernacular language (Telugu /Tamil/ Malayalam/ Kannada).
Compensation: Rs. 1,00,000 – 1,25,000 PA

Company Profile

Tata Business Support Services (TBSS) was set up in 2004 to address the huge internal customer service needs of the Tata Group companies. It endeavours to be a long term partner in addressing all aspects of the outsourcing requirement of its clients. We cater to multiple industry verticals and provide multi channel service delivery including voice support in 10 different languages out of our world-class centers at Pune, Hyderabad and Mohali in India & USA centres at Florida and Ohio.

We employ a 5000 strong skilled workforce across the globe that provides  24×7 support to our valued customers with expertise in multi-channel and multi-lingual service delivery. We specialize in Voice based in-bound and out-bound interactions and interactions through E-mail, Chat and Collaborative Web sessions.

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