Wednesday, September 3, 2014

CipherCloud hiring for Tech Support/Consultant in Hyderabad

Eligibility : Any Graduate
Location : Hyderabad
Job Category : Tech Support
Last Date : 04 Sep 2014
Job Type : Full Time
Hiring Process : Face to Face Interview

CipherCloud India Private Limited - Job Details

Qualification & Experience:
  • BE/BTech/MCA/MTech/BSc  in Computer Science, IT or related technical discipline
  • 0-2 years of work experience in a customer-facing role supporting security or enterprise software products,consulting services
Job Description :
Technical Consultant  is a key hands-on and customer-facing role in the professional services group who will be responsible for the configuration and deployment of CipherCloud data protection and privacy solutions at customer sites remotely.
It offers an excellent opportunity for a high energy and results-oriented individual to make significant contributions to CipherCloud’s expanding market presence and industry leadership, while providing leadership to other local and offshore team members.
This position requires demonstrated capabilities in deploying enterprise products at customer locations including incident logging,  root cause analysis, updating knowledge base, interacting with internal and external stakeholders, ensuring SLAs are adhered in terms of issue resolution, communication and appropriate adherence to incident management procedures
  • Closely interact with enterprise customers in leading technical deployment of CipherCloud products
  • Closely collaborating with engineering teams in thoroughly understanding the technical aspects of the solution required for self-reliant delivery and support to enterprise customers
The technical consultant would generally do one or more of the following tasks:
  • Proof of Concept to a potential customer : Deploy/configure the instance according to the requirements/specifications of the customer during PoC stage.
  • Deployment: The technical consultant would deploy/configure CipherCloud products at customer site remotely. He/she would ensure that all the tasks of deployment are followed and issues if any are resolved in a timelymanner.
  • Issue resolution: Work with support/engineering in resolving issues that comes out during deployment.
Technical Skills:
  • Linux/UNIX
  • Basic shell scripting and networking knowledge
  • Knowledge of Java and SQL is a plus
Skills Required :
  • Enterprise software deployment experience delivering to global enterprise customers is a plus
  • Basic working knowledge of Linux, etc., operating system, and shell scripting
  • Working knowledge of load balancers, clustering, SSH, firewalls, SSL and redundancy
  • Working knowledge of networking, TCP/IP, DHCP
  • Working knowledge of enterprise databases is a plus
  • Working knowledge of http, web applications, and email servers is a plus
  • Strong communication and incident management skills
  • Thinks collaboratively and communicates effectively with customers, partners, and people at all levels
  • Entrepreneurial drive and work ethic, self-motivated, results oriented and demonstrated ability to add value and succeed in a fast paced environment
  • Ability to ‘think outside the box’ and willingness to do whatever it takes to get the job done right and within schedule
  • Good analytical and troubleshooting skills
  • Team Player
  • Willing to work in shifts.

Company Profile

CipherCloud is the market-leading provider of cloud encryption gateways that enable enterprises to securely adopt cloud applications and platforms by eliminating concerns about data security, residency and regulatory compliance. CipherCloud's industry acclaimed operations-preserving encryption and tokenization technology secures sensitive information in real time, before it's sent to the cloud, without impacting usability or requiring any change to the application. CipherCloud has been recognized by Gartner as a Cool Vendor in Cloud Security.

How To Apply: Register in, Open Below Link and Click on Apply Now.



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