Tuesday, June 3, 2014

IBM hiring for Trainee from 2013,2014 batch,Hyderabad,jobs

Eligibility : Any Graduate, MBA/PGDM
Location : Hyderabad
Job Category : Core Technical
Last Date : 04 Jun 2014
Job Type : Full Time
Hiring Process : Written-test, Face to Face Interview, Group Discussion

IBM India - Job Details

Eligibility : Any Graduate (10+2+3), B.E/B.Tech ,Any Post Graduates, Diploma Holders (10+3)   from2013 and 2014 batch
 Job Role :
Providing Voice support to Internal End Users and External Commercial Account End Users across North America, EMEA & AP. The job will require you to handle inbound calls / emails / chats regarding technical issues for end users.
  • Remote Infrastructure support delivery
  • Perform problem cause analysis.
  • Resolve routine customer problem
  • Ability to Identify Opportunity & Implement Process Improvements
  • Has technical experience and skills in the areas of problem determination, creativity and analysis.
  • Ability to meet a set of defined account agent productivity measurements.


Mandatory Skills:
Understanding of operating systems, Windows 2000/NT/XP configuration options and troubleshooting
Browser Support - Internet Explorer
Strong computer skills required
Proficient in network connectivity troubleshooting, TCP/IP, Dial-up, Token Ring, Ethernet, LAN/WAN
Excellent oral and written communication skills.
Excellent customer service orientation
Neutral accent
 Desired Skills:
Ability to identify basic hardware parts and aware of basic hardware concepts
User level familiarity with at least one e-mail  ajor desktop operating systems.
Awareness of basic networking concepts and technologies.
 Questioning skills /probing skills, as relevant to the issue and level of the caller

Percentage: 55 % or 5.5 CGPA ( Aggregate )

Location  : Hyderabad and Bangalore


SELECTION PROCESS:
  • Group Discussion
  • Technical Interviews
  •  V& A Test


 How To Apply: Register in www.freshersworld.com and Click on Apply Now.

Link: http://www.freshersworld.com/jobs/IBM-hiring-for-Trainee-from-2013-2014-batch-Hyderabad-jobs-89734

1 comment:

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